Privacy Policy
Effective Date: April 20, 2026
This Privacy Policy describes how Forensic Photonics, LLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information obtained through our website, client portals, and forensic technology products. We operate across the United States, serving law enforcement, government agencies, and other institutions involved in forensics. We are committed to protecting the privacy and security of all information entrusted to us and to complying with applicable data protection laws wherever we operate.
Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read and understood this policy.
1. Information We Collect
1.1 Information You Provide Directly
We may collect the following categories of personal information when you interact with us:
- Contact information (name, job title, agency/organization, email address, phone number, mailing address)
- Billing and procurement information (agency purchase order details, authorized procurement personnel)
- Communications and correspondence (emails, support requests, feedback, training inquiries)
- Information submitted through forms, surveys, conference registrations, or training enrollments
- Contact information received from conference or event organizers where you have consented to share your details with exhibitors or sponsors
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and approximate geographic location (country level)
- Browser type, version, and operating system
- Pages visited, time on page, and navigation paths
- Session data, including visit duration and interactions with embedded content such as videos
When you use the Coalition for Content Provenance and Authenticity (C2PA) signing function on the LIFT device, we may automatically collect:
- Usage statistics and operating system information to improve and maintain performance.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain the products we sell to you
- To process orders, contracts, licensing agreements, and procurement documentation
- To create and manage user accounts for our platforms
- To communicate regarding accounts, service updates, or technical support
- To send relevant product updates, training resources, company communications, and special offers (with opt-out rights)
- To ensure the security and integrity of our systems and services
- To comply with legal obligations, regulatory requirements, or court orders across all jurisdictions in which we operate
- To improve our products, services, and website performance
- To detect, investigate, and prevent fraud, unauthorized access, or misuse of our services
3. Cookies and Tracking Technologies
When you visit our website, we may use cookies and similar tracking technologies to support site functionality, analyze traffic, and enable embedded third-party content such as videos. Cookies are small text files placed on your device by a website and are widely used to make websites work correctly and provide information to site owners.
We maintain a separate Cookie Policy that describes in detail the specific cookies used on our website, their purpose and duration, the third parties that set them, and your rights and choices regarding cookie use. Our Cookie Policy also includes information specific to California residents and other U.S. state privacy laws as they relate to cookies and tracking technologies.
You can access our full Cookie Policy on our website. By continuing to use our website, you acknowledge the use of cookies as described in that policy.
4. Disclosure of Information
We do not sell, rent, or trade personal information. Mobile Opt in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
4.1 Service Providers and Vendors
We may engage vetted third-party service providers (e.g., cloud hosting, software maintenance, CRM, emailing services) who process data solely on our behalf under contractual data processing agreements that require appropriate safeguards. SMS consent is not shared with third parties.
4.2 Legal and Regulatory Requirements
We may disclose information as required by applicable federal, state, or international law, court order, subpoena, or governmental authority, or to protect the rights, property, or safety of Forensic Photonics, LLC, our clients, or the public.
4.3 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to equivalent privacy protections.
4.4 With Your Consent
We may share information with third parties when you have provided explicit, informed consent to such sharing.
5. Data Security
Forensic Photonics, LLC is committed to protecting the personal information you share with us. We implement reasonable and appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction.
5.1 Website Security
Our website is served exclusively over HTTPS, ensuring that data transmitted between your browser and our site is encrypted in transit. We do not collect or store sensitive personal information such as payment card data or government-issued identification through our website.
5.2 Third-Party Service Providers
To operate our business effectively, we work with a limited number of trusted third-party platforms that may store or process your personal information on our behalf. These include:
- A customer relationship management (CRM) platform, which stores contact details, company and agency information, purchase history, and support correspondence
- A business communications platform, which may handle contact details and communication records
- An email marketing platform, used to manage and send marketing communications to contacts who have opted in
Each of these providers maintains their own security standards and is contractually obligated to handle your data responsibly. SMS consent is not shared with third parties.
5.3 Limitations
While we take data security seriously, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to promptly addressing any suspected data breach in accordance with applicable law.
6. Data Retention
6.1 Retention Periods
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to maintain accurate business records, and to comply with applicable legal, regulatory, and contractual obligations. The appropriate retention period will vary depending on the nature of the information and the context in which it was collected.
6.2 Third-Party Retention
Personal information stored within third-party platforms we use — including our CRM, business communications, and email marketing platforms — is subject to those providers’ own retention practices in addition to our instructions. We configure these platforms to retain data only as long as operationally necessary.
When personal information is no longer required, we take reasonable steps to ensure it is securely deleted or anonymized in a manner that prevents reconstruction or unauthorized recovery.
7. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information. We will respond to verified requests within the timeframes required by applicable law.
7.1 Rights Under U.S. State Privacy Laws
The following table summarizes key rights available to residents of U.S. states with comprehensive privacy legislation. We honor these rights regardless of whether a technical exemption might apply, consistent with our commitment to responsible data stewardship.
| State / Law | Key Rights Provided | Notable Requirements |
|---|---|---|
| California (CCPA / CPRA) | Know, delete, correct, opt-out of sale/sharing, limit use of sensitive PI, non-discrimination | “Do Not Sell or Share My Personal Information” link; opt-out of sensitive PI use; expanded employee/B2B coverage |
| Virginia (VCDPA) | Access, correction, deletion, portability, opt-out of targeted advertising, sale, and profiling | Data protection assessments for high-risk processing |
| Colorado (CPA) | Access, correction, deletion, portability, opt-out of targeted advertising, sale, and profiling | Data protection assessments for high-risk processing; universal opt-out mechanism requirements apply |
| Texas (TDPSA) | Access, correction, deletion, portability, opt-out of sale, targeted advertising, and profiling, non-discrimination | Applies regardless of revenue or data volume thresholds |
| Other States (CT, DE, FL, IN, IA, KY, MD, MN, MT, NE, NH, NJ, OR, TN, UT) | Broadly similar access, correction, deletion, and opt-out rights | Requirements vary; we monitor and comply with new laws as they take effect |
To submit a rights request, contact us at the email or address in Section 12. We will verify your identity before processing requests. You will not be discriminated against for exercising your privacy rights. We will respond within the timeframe required by your state’s law.
7.2 Opt-Out of Marketing Communications
You may opt out of marketing emails at any time by clicking the “Unsubscribe” link in any message or by contacting us at privacy@forensicphotonicsllc.com.
8. SMS Terms of Service
By opting in to receive SMS verbally or via other means from Forensic Photonics, LLC, you are agreeing to receive SMS messages from Forensic Photonics, LLC. This includes SMS messages related to our products, services, and support. We do not use SMS messages for advertising or mass marketing. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out.
9. Children’s Privacy
Our website and services are intended solely for forensic technology customers. We do not knowingly collect personal information from individuals under 18 years of age (or the applicable age of digital consent in other jurisdictions). If we learn we have inadvertently collected such information, we will delete it promptly.
10. Third-Party Links
Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices of those third parties and encourage you to review their policies. Links are provided for informational purposes only and do not constitute endorsement.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational scope. We will post the revised Policy on our website with an updated effective date. For material changes, we will provide additional notice to registered clients. Continued use of our services after such notice constitutes acceptance of the updated Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Policy or our data practices, please contact us:
Forensic Photonics, LLC
Attn: Privacy Officer
2829 Bridgeway 202A
Sausalito, CA 94965
California Residents: If you wish to exercise CCPA/CPRA rights or have questions about our California-specific practices, you may also contact us at the above address or email.
SMS Terms and Conditions
1. SMS Consent Communication
The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. Forensic Photonics, LLC does not engage in mass marketing via SMS.
2. Types of SMS Communications
If you have consented to receive text messages from Forensic Photonics, LLC, you may receive messages related to the following:
- Conversation external
- Conversation between employees
Example: “Hello, this is a friendly reminder about your upcoming virtual meeting with Mr. [Name] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Forensic Photonics, LLC at any time.”
3. Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments or account status.
4. Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method
You may opt in to receive SMS messages from Forensic Photonics, LLC in the following way:
- Verbally, during a conversation
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7. Help
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by emailing privacy@forensicphotonicsllc.com.
8. Additional Options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
9. Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy and review our Terms and Conditions at www.forensicphotonicsllc.com/privacypolicy.
- Message frequency may vary.